Turning Lemons into Lemonade

When a consumer purchases a new vehicle, he or she expects that the vehicle should function properly, safely and without defect. When a new vehicle does not perform as expected, here is what you need to do to preserve your Tennessee Lemon Law Claim:

1. Take your vehicle to an authorized dealer for service and be very specific about the problem(s) with the vehicle;
2. Make sure you get a written repair order when you drop off the vehicle and when you pick up the vehicle;
3. Make sure that the written vehicle repair order that is given to you accurately reflects the problems you experienced with the vehicle;
4. If the problem is not resolved, take your vehicle back to the authorized dealer and repeat Steps 1 through 3. 

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Tennessee Lemon Law gives consumers essentially two broad remedies: Repurchase or Replacement. The manufacturer is essentially given four chances (three plus last chance before filing suit) to repair the same defect on the vehicle. Therefore, what is reflected in the written repair orders can become and extremely important part of proving a Lemon Law claim.

Tennessee Lemon Law also allows consumers to recover their reasonable attorney fees if successful in proving their Lemon Law Claim.  Attorneys practicing in the area of Lemon Law should be able to take on representation in a Lemon Law case with no cost to the client. 

Newsom Law routinely represents consumers in Tennessee Lemon Law Claims to hold auto manufacturers accountable for making and selling defective vehicles.  If you think you have a claim, feel free to call us for a free consultation.